The Client Support Staff position provides assistance and guidance to clients by addressing inquiries, resolving issues, and ensuring a positive experience. This role involves managing client communications, and supporting the efforts of the Case Managers and Program Director in accomplishing program goals.
Responsible for assessing client needs, coordinating services, and monitoring progress to ensure clients receive appropriate support. This role involves advocacy, resource linkage, and collaboration with appropriate local agencies, to insure client progress and success.
Responsible for assessing client needs, coordinating services, and monitoring progress to ensure clients receive appropriate support. This role involves advocacy, resource linkage, and collaboration with appropriate agencies to ensure client progress and success.
Darrell is an experienced Program Director and leader with over 23 years working with those dealing with Substance Use Disorders and homelessness. His experience includes D & A counseling, program creation, implementation, and evaluation. The Program Director will ensure that all program goals are met, including regular evaluation of program progress and grant compliance.
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